Shipping policy

Shipping Policy

1. Overview

At Rajan Traders, we are committed to delivering your fabric orders safely and on time. This Shipping Policy outlines our shipping process, timelines, and related terms.

2. Order Processing Time

  • Orders are processed within 2–5 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once the fabric is cut or prepared, the order cannot be modified or canceled.

3. Shipping Methods

  • We ship orders through reliable courier and logistics partners across India.
  • The shipping method will be selected based on your location and service availability.

4. Delivery Time

  • Estimated delivery time is 3–10 business days, depending on your location.
  • Metro cities may receive orders faster, while remote areas may take longer.
  • Delivery timelines are approximate and may vary due to external factors.

5. Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout.
  • We may offer free shipping on select orders, promotions, or minimum purchase value.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking ID/details via SMS, email, or WhatsApp (if available).
  • Customers can track their order using the provided tracking information.

7. Delays & Exceptions

  • Delays may occur due to:
    • Courier service issues
    • Weather conditions or natural disruptions
    • High order volume or festive seasons
  • Rajan Traders is not liable for delays caused by third-party logistics providers.

8. Incorrect Address

  • Customers must provide accurate and complete shipping details.
  • We are not responsible for delivery issues caused by incorrect or incomplete addresses.
  • Additional charges may apply for re-shipping.

9. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos.
  • In case of lost shipments, we will coordinate with the courier partner to resolve the issue.

10. Contact Us

For any shipping-related queries, please contact: